Your privacy is important to Digital Yacht.
We developed this Privacy Policy to provide you with information on how we process your personal data when you use Njord Cloud websites and applications. Njord Cloud and Njordlink are a Digital Yacht brand.
Other Digital Yacht websites, services, apps, and products that include a link to a different Digital Yacht privacy policy are governed by that privacy policy. Click here to review Digital Yacht’s privacy policies.
“Personal data” is information relating to an identified or identifiable natural person.
CATEGORIES OF PERSONAL DATA PROCESSED BY DIGITAL YACHT
Personal data that is processed when you create an account:
When you create a Digital Yacht account to use with Njord Cloud products, websites, services, and apps, we ask you to provide your email address, name, and password. You also identify your boat or vessel/maritime asset with a boat name and MMSI number if available.
Purposes and Legal Grounds:
(a) Digital Yacht processes your email address and password because you use your email address and password to sign in to your account. The legal ground for processing your email address and password for this purpose is based on our legitimate interest in protecting the security of your account.
(b) Digital Yacht also processes your email address or other account identifiers for the purpose of sending you important information via e-mail, in-app message, or other means about your Njord Cloud products, services, and apps or your account, such as important safety information or material changes to this Privacy Policy. The name you provide is associated with your account profile and is displayed when you submit comments or other material on a Digital Yacht or Njord Cloud website or app or engage with other users. The legal ground for processing your email address, name, or other account identifier for these purposes is Digital Yacht’s legitimate interest in providing you important safety or other information about your Njord Cloud products, services, apps, or your account or material changes to this Privacy Policy and in providing you an opportunity to engage with other users.
(c) If you provide your opt-in consent to receiving marketing information from Digital Yacht, Digital Yacht will also process your email address or other account identifiers for the purpose of sending you marketing communications (e.g., emails, push notifications) about Njord Cloud products, services, and apps, as well as newsletters. The legal ground for processing your email address or other account identifiers for this purpose is your consent. You may withdraw your consent at any time through the unsubscribe link at the bottom of our marketing emails. The marketing communications you receive from Digital Yacht are based on the preferences you provide in your account, the locale indicated by your Internet Protocol (IP) address, the types of Njord Cloud products you have added to your account and any subscriptions included on your account. The legal ground for processing this data for this purpose is Digital Yacht’s legitimate interest in ensuring marketing communications are relevant and reducing the number of marketing emails sent to each particular customer by selecting which customers receive a particular marketing communication rather than sending every marketing communication to every customer who has consented to receiving marketing communications.
(d) Digital Yacht also processes your email address to associate it with your account when you interact with our customer support representatives. The legal ground for this processing is our legitimate interest in providing quality customer support.
(e) Digital Yacht also processes your email address to notify customers when they have violated our terms. The legal ground for this processing is our legitimate interest in ensuring a quality experience for all customers and ensuring adherence to our terms.
Additional personal data that is processed if you choose to provide it when you create a Digital Yacht/Njord account or add information to your profile:
If you wish, you can add additional information to your profile, such as a profile photo, boat details or activities (e.g., sailing, fishing or powerboating).
Purpose and Legal Ground:
If you choose to provide it, information you add to your profile is displayed to other Njord app & cloud users in MyFleet search results or when viewing your profile. The legal ground for this processing is our legitimate interest in facilitating engagement within the community, MyFleet Users and other users.
Personal data that is processed when you communicate with Digital Yacht:
When you interact with our customer support representatives by email or telephone, online, or in person, we collect personal data, such as your name, mailing address, phone number, email address, and contact preferences, and information about the Njord Cloud products you own, such as their serial numbers, equipment connected and dates of purchase, and subscriptions you’ve purchased. We also may capture information relating to the support or service issue, such as notes or screenshots. To improve customer service, subject to applicable laws, we may also record and review conversations with customer support representatives and analyse any feedback provided to us through voluntary customer surveys. With your consent, our customer support representatives may sign in to your account, if appropriate, to help troubleshoot and resolve your issue.
Purposes and Legal Grounds:
We use this information to provide you with customer and product support, to monitor the quality and types of customer and product support we provide to our customers, and to facilitate returns or exchanges. The legal ground for processing this information for these purposes is Digital Yacht’s legitimate interest in providing quality product support. The legal ground for signing in to your account, if appropriate, to help troubleshoot and resolve your issue is your consent, which you may withdraw.
Personal data that is processed when you submit data to the cloud:
When the Njord app and hardware adds your boat(s) or asset’s NMEA 2000 network data to Njord cloud, we process your nickname, user name, email address, boat name and/or MMSI identity number to identify the source of the data. Reviews or comments may also be submitted anonymously if desired.
Purpose and Legal Ground:
We use this information to associate your details for processing this information for this purpose at your consent to provide functionality within the application and system. You may revoke your consent at any time by deleting the review or comment or by deleting your account.
Personal data that is processed when you purchase or activate a product, service, or subscription through the website, apps or customer support:
If you purchase a product, service, or subscription on the Njord Cloud website or apps or through customer support, then we collect your name, address, email address or other account identifiers, and telephone number. We do not view or store your payment card information. A third party, Viam processes payment information when customers make a purchase on a Njord Cloud website or app or through customer support. Digital Yacht process orders for hardware purchases (via app, in store, online or via telephone) and Digital Yacht standard privacy terms apply.
Purposes and Legal Grounds:
(a) We collect your name, address, and telephone number so we can process your order and fulfill your purchase. We process your email address to send you invoices or updates on your order(s). The legal ground for processing your name, address, email address, and telephone number for these purposes is performance of a contract.
(b) We also process your personal data as part of our fraud detection processes. The legal ground for processing your personal data for that purpose is our legitimate interest in protecting Digital Yacht and our customers from attempts to engage in fraudulent transactions.
(c ) We also process your email address or other account identifiers to communicate with you about your subscription, including expiration notices or other important information about the services. The legal ground for processing your personal data for that purpose is performance of a contract.
Personal data that is processed when you use our products, services, apps, or website:
When you use our products, services, apps, or website, we collect personal data such as your IP address, GPS location, saved items (e.g., photos, events, tracks, routes, or markers), NMEA 2000 network data, usage information or other information from your plotter or mobile device in connection with the use of such products, apps, services, or website.
Purposes and Legal Grounds:
(a) This information is processed to provide you with the requested services. The legal ground for processing this information for this purpose is performance of a contract.
(b) If you give your consent, saved items are processed to sync your data to your account and to any other devices you use. The legal ground for processing this information for this purpose is your consent, which you may withdraw at any time by turning this feature off in the app.
(c ) This usage data, including saved items, is also processed in an aggregated, anonymised manner for improvement of our products and services. The legal ground for processing this information for this purpose is our legitimate interest in providing you with quality products and services.
Personal data that is processed when you choose to share your live location:
When you choose to enable NjordLINK services you have the ability to share your live location with selected MyFleet users. When you initiate a live location sharing session, we collect your real-time location information and share it with the desired MyFleet users. We will only collect and share your real-time location with the selected MyFleet Users while the NjordLINK sharing session is active.
Purpose and Legal Ground:
This information is processed to facilitate sharing your location with the selected MyFleet Users. The legal ground for processing this information for this purpose is your consent, which you may withdraw at any time by disabling the location sharing feature in your app settings.
Personal data that is processed when you choose to share items saved in your account:
If you choose to enable the data sharing feature, you have the ability to share items saved in your account, such as NMEA 2000 network data, tracks, routes, or markers, with selected MyFleet users or selected 3rd party data aggregators working with maritime environmental, safety and AIS data. When you choose to share an item, we will make the item available to your desired MyFleet Users in their accounts. You can change the visibility of the item at any time through the app to stop sharing with those MyFleet Users – however, if a MyFleet User has saved a copy of the item in their own account, changing the visibility of your item will not remove the copy that your MyFleet User has made. Subscription to 3rd party data aggregators working with maritime environmental, safety and AIS data can be disabled at any time within the app
Purpose and Legal Ground:
This information is processed to facilitate sharing your saved item with the selected MyFleet Users and 3rd party aggregators. The legal ground for processing this information for this purpose is your consent, which you may withdraw at any time by disabling the data sharing feature in your app settings.
Personal data that is processed when you are a WebAPI or SDK partner:
When you sign up as a WebAPI or SDK partner, we collect contact details, such as your name, email address, company name, and mailing address.
Purpose and Legal Ground:
This information is processed to manage access to our API and SDK as well as to communicate with you about these programs. The legal ground for processing this information for these purposes is performance of a contract.
Personal data that is processed when you attend a Njord Cloud webinar:
When you sign up for or attend a Njord Cloud webinar, we collect contact details, such as your name and email address.
Purpose and Legal Ground:
This information is processed to provide you access to the desired webinar. The legal ground for processing this information for these purposes is your consent, which you may withdraw at any time by emailing privacy@digitalyacht.co.uk
CATEGORIES OF RECIPIENTS OF PERSONAL DATA
Other users:
Your profile information, such as name, profile photo, boat details, activities, and MyFleet Users, will be visible to other users in MyFleet Users search results or when viewing your profile. You can adjust the visibility of some profile information within your privacy settings.
If you make use of the NjordLink function to interact with other users, your comments and other submitted information will be visible to other users. Your nickname, name or MMSI will be visible and associated with these comments and information only if you have chosen to do so.
Other service providers:
Digital Yacht uses cloud services from third parties to assist in sending emails. Those services track the activities associated with these emails, such as whether they were opened, whether links in the emails were clicked on, and whether purchases were made following clicks on those links. Digital Yacht uses this data to analyse the level of engagement with our emails.
Digital Yacht uses cloud services from third parties, such as Azure, AWS and Viam to provide hosting, content delivery and security, and related services. Digital Yacht also uses cloud services from third parties to manage customer interactions and associated tasks or troubleshooting. Digital Yacht uses third-party service providers to develop, host, and support the e-commerce portion of the website, enable online purchases of products and services, and facilitate e-invoicing and reporting.
Digital Yacht uses 3rd party services such as Teams and Zoom to provide the web conferencing platform for webinars. With your consent, Digital Yacht uses another third-party service, TeamViewer, to facilitate customer support troubleshooting. Digital Yacht also uses third-party service providers to help us better understand usage of our websites and apps and for related purposes.
Other disclosures:
We may disclose personal data about you to others: (a) if we have your valid consent to do so; (b) to comply with legal obligations, such as a valid subpoena, court or judicial order, or other valid legal process; (c) to enforce any of our terms and conditions or policies; or (d) as necessary to pursue available legal remedies or defend legal claims.
We may also transfer your personal data to an affiliate, a subsidiary, or a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of Digital Yacht’s business or assets including, without limitation, in connection with any bankruptcy or similar proceeding, provided that any such entity that we transfer personal data will not be permitted to process your personal data other than as described in this Privacy Policy without providing you notice and, if required by applicable laws, obtaining your consent.
INTERNATIONAL TRANSFERS OF PERSONAL DATA
Digital Yacht is a global business. To offer our products, websites, apps, and services, we may need to transfer your personal data to Digital Yacht-owned companies in other countries.
When you create an account, add personal data in your account profile, or upload data to your account, your personal data will be collected and stored on servers in the U.S. and Europe.
Personal data is processed on our behalf by other Digital Yacht owned companies to provide support, infrastructure, security, and other key functions. Digital Yacht SARL has entered into European Commission-approved model contractual clauses where these companies are not located in the European Economic Area (“EEA”) or a jurisdiction deemed adequate by the European Commission
All Digital Yacht-owned companies are required to follow the privacy practices set forth in this Privacy Policy.
PRIVACY POLICY UPDATES
We may update this Privacy Policy from time to time as we add new products, services, and apps, as we improve our current offerings, and as technologies and laws change. You can determine when this Privacy Policy was last revised by referring to the “Last Updated” legend at the top of this page. Any changes will become effective upon our posting of the revised Privacy Policy.
We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. This notice will be provided by email or by posting notice of the changes on the Njord Cloud websites and apps that link to this Privacy Policy.
RETENTION OF PERSONAL DATA
We will retain your personal data as long as your account is considered to be active or as long as required by applicable law. In addition, see below under “Your Rights” for a description of your right of erasure.
AUTOMATED DECISION-MAKING, INCLUDING PROFILING
Digital Yacht does not make any decisions based on algorithms or other automated processing that significantly affect you.
DATA CONTROLLER AND DATA PROTECTION OFFICER
Your personal data collected through Njord Cloud websites and apps is controlled by Digital Yacht Ltd which is located at 6-7 Farleigh Court, Flax Bourton , BS48 1UR. The company’s Data Protection Officer can be reached by email at privacy@digitalyacht.co.uk
YOUR RIGHTS
You have the right, subject to the conditions set out in the General Data Protection Regulation (“GDPR”) or other applicable law, to request from Digital Yacht access to and rectification or erasure of your personal data, data portability, restriction of processing of your personal data, the right to object to processing of your personal data, and the right to lodge a complaint with a supervisory authority. For more information about these rights, please visit the European Commission’s “My Rights” page relating to GDPR, which can be displayed in a number of languages.
To request access to or rectification, portability, or erasure of your personal data, to delete your account, please email privacy@digitalyacht.co.uk
To exercise your right to restriction of processing or to object to processing, please contact the company’s Data Protection Officer at the postal address above or by email at privacy@digitalyacht.co.uk