December 15, 2017

Diagnosing USB Problems

Although many of our latest products are moving to Wireless/Ethernet connectivity (AIT3000, Nomad, iKommunicate, etc.), removing the problems of USB drivers, we still sell a lot of products with USB interfaces. Unfortunately, USB drivers still account for a larger number of tech support calls than we would like, so we […]
April 23, 2013

Managing the Device Manager

Some times when you are dealing with technical issues everyday, it is easy to forget that not everyone finds it easy to know where to look on a PC when things go wrong. One of the most common issues with any equipment that plugs in to a PC are Drivers, […]